9X Media's Credit Application is available in PDF (Adobe Acrobat) format.
It's easy to become an authorized 9XMEDIA reseller. To do so, please follow these few simple steps. Start by downloading the Credit Application. Please print it out so you can enter the appropriate information. Then, be sure to sign it before you fax it back to us at (408) 384-5002. The credit application must be filled out completely before an account can be opened. Any missing information will delay the process.
Terms and Conditions
CREDIT - NEW ACCOUNTS
First time customers must be processed through our Customer Financial Services Department. First time orders will be expedited when accompanied by a qualified resale certificate and new account credit application.
CREDIT - OPEN ACCOUNTS
We require the following:
Completed and signed new account Credit Application
Valid sales tax "resale" certificate
Current financial statements for credit lines above $50,000
Signed personal guarantee
Open accounts-Net terms for qualified customers
Cashier's check/COD/Company check
Credit Cards: Visa and MasterCard
Letters of credit
Must be prepaid and are non-cancelable and non-returnable.
A service charge of $20.00 per check charged for any returned check.
Finance charges of 1.5% per month on past-due balances.
Customers must submit a qualified resale tax certificate.
Shipments cannot be released until this document is received.
Please download, complete and fax the appropriate document to (408) 384-5002:
All orders under $100.00 are subject to a $5.00 handling charge.
All packages are FOB point of origin. Prices are subject to change without notice.
Quantity pricing may be available.
- All refused orders will be subject to a handling charge of $5.00 plus freight
charges & fees.
- Freight carrier charges such as COD fees and freight charges will be charged to purchaser.
- 9X MEDIA must be notified within 24 hours after receipt of all damaged goods or shortages.
- Special shipping arrangements can be accommodated.
Please note that the following items may not be returned:
- Discontinued items, Special Order items, and Consumables
- Items for which manufacturers will not accept returns
- Items not purchased from 9X MEDIA, INC.
- Open units, units which require re-boxing, or units in an unsuitable resale condition
- Items which have undergone revisions w/out being assigned a new part # by the
All returns must have the complete Return Merchandise Authorization # (RMA#) prominently displayed on the shipping label in order to be received into our warehouse. If the RMA# is not visible, your shipment may be refused. DO NOT place shipping labels or write RMA#'s on the outside of the manufacturer's boxes, as products must be in a resalable condition in order for you to receive credit. Re-box all returns in appropriate shipping cartons. All original packaging and materials must be returned with the product.
Returns are for replacement only. Replacement credit will be issued at the original purchase price or current selling price, whichever is lower.
All non-defective items returned are subject to a 15% restocking fee.
9X MEDIA, INC. reserves the right to require the purchaser to return the defective goods directly to the manufacturer for replacement.
Contact the 9X MEDIA, INC. Customer Service Department at 1-408-399-2299 for a return authorization.
9X MEDIA, INC. IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS.
BECAUSE PRODUCT INFORMATION PROVIDED BY A MANUFACTURER OR FROM A CONTENT PROVIDER MAY CHANGE WITHOUT NOTICE, 9X MEDIA, INC. IS NOT RESPONSIBLE FOR INCORRECT PRODUCT DESCRIPTIONS, IMAGES, SPECIFICATIONS OR ANY OTHER PRODUCT RELATED DATA DISPLAYED ON WWW.9XMEDIA.COM.