FAQs - Multi Screen Technology, Digital Signage, Multiple Monitors

FAQs


1) How does multi-screen technology work?

2) What if I bought an off-brand PC and not one of the top names?

3) Which video cards can I use?

4) Do I have to use one card to drive all the screens?

5) Can I just use a couple of my own video cards and buy the 9Xmedia displays?

6) What will be included in my 9Xmedia system?

7) Can I buy the the screens and video cards from 9Xmedia?

8) Does 9Xmedia sell entire systems that are already configured and ready to work?

9) Will all software be able to operate over the three screens?

10) Can I watch a DVD movie or video on the entire display?

11) What is the maximum resolution of a 9Xmedia x18 series product

12) Do I have to run each panel at the maximum resolution?

13) Do I have to operate each panel at the same resolution?

14) What is the maximum refresh rate?

15) Does it come with the drivers to drive it?

16) Do LCD screens produce true accurate colors?

17) Do LCD screens produce true black?

18) What are some of the uses of Multiple monitors?

19) How many screen can I run on one computer?

 

 

1) How does multi-screen technology work?

There are 4 key componets in a multi-display system.

Computer
Operating Software
Video card
Video screen

Since it is the operating system which recognized, manages and runs the multi-digital system any computer running Apple® Macintosh®, Windows® 98/NT/2000, HP-UX®, SGI™ Irix®, Sun® Solaris® will run multi-screen products. This of course would include all HP, Gateway, IBM, Dell, Micron, and the many others including generic products.

In addition here are some other guidelines

PII or higher

Mac GIII or higher

2) What if I bought an off-brand PC and not one of the top names?

No problem. As long as your PC is fairly current and is running one of the operating systems mentioned below, you will be find. If you are in doubt, just give us a call and we will be happy to discuss it with you.

Operating Systems

The operating system is the software that your computer runs on. The operating systems manages your various devices such as printers, scanners, mouse, keyboard, and of course your video cards and monitors/displays. Here is a list of operating systems we know to be multi-screen compatible.

Microsoft - Windows® 98/ME/NT/2000

Apple - All Macintosh

HP-UX - J-Class computers

SGI - Currently the SGI™ Onyx™ is the only SGI™ Irix® computer that is capable of 3 channel graphics output

Sun - Any Sun product with a combination of video cards providing up to 3 screens will work with the 9Xmedia system.

Linux - Although the 9Xmedia system should work with a Linux system, we are not aware of drivers designed to support multi-screen systems. Of course the 9xmedia 118 will work for now and you can always add screens later once vendors are able to provide drivers and software for the video cards.

3) What video cards can I use?

The computer/operating software generates an image and sends it to the video card which is responsible for sending the images to the monitor/LCD screen. In this case the operating software recognizes that there are more than one video card and send the portions of the video to the respective video cards. the monitor is a passive device which simply displays what is sent to it. It is the Video card and the operating system which is really running the show.

The video card is a very important component in any computer and plays an especially important role in multi-screen systems. The reason is that if the video card act as the bottle neck in the system and slow down what you see. None of us want that.

Below are multi-channel cards from top vendors which we believe are reliable, work well with all the computers and operating systems menioned above and which will not be the bottleneck in your system.

Appian JeronimoPro - www.appian.com

Colorgraphic Predator Pro 4 Series www.colorgraphic.net

3DLabs Oxygen GVX1 www.3dlabs.com

Matrox G200 MMS www.matrox.com

Any of these cards will serve you well and are highly compatible with all configurations of current computers.

4) Do I have to use one card to drive all the screens.

No, you are able to team up on video card which might drive 2 monitors with a single card to drive a total of 3 screens or monitors. You could even use 3 video cards to drive 3 monitors, however the problem there is that you would be using up your bus slots on your computer and would have room for other devices requiring bus slots.

Can I add video cards and screens later when needed.

Absolutely. In fact that is one of 9Xmedia's most powerful sales tools. You can buy a model 118 today, which is one 18 inch screen and add 1, 2, or even 3 screens later when they are needed. Our system is totally modular and you lose nothing by getting in at the 1 screen level and adding later.

5) Can I just use a couple of my own video cards and buy the 9Xmedia displays?

Yes, just make sure they are compatible with your current operating system.

6) What will be included in my 9Xmedia system?

All 9X systems come with:

The base or stand

1,2,3, or 4 screens depending on which version you order.

High output sound system

Microphone jack

Headphone jack

All cables necessary to hook the above items into your video card and PC jacks.

high impact plastic, re-usable shipping crate

Plus, depending on what you order the system could also include the video cards and the computer system.

7) Can I buy the the screens and video cards from 9Xmedia?

Yes. Unlike some of our competitors, we at 9Xmedia understand that putting together a multiscreen product is combining several technologies and that the customer should not be put in the position of being told that the problem isn't ours and they they need to call the "other guys" for support. When you buy a 9Xmedia multi-screen system you are buying our product and our support. This is especially important when setting up the system.

8) Does 9Xmedia sell entire systems that are already configured and ready to work when they arrive?

Yes. 9Xmedia offers several systems that include the PC, pre-installed video cards and the screen system. Please refer to our products page for more details.

How was 9Xmediaable to make a display with such small separation between panels?

The exact methods differ for each model. The lighting must be moved from the sides of the panels to the top and bottom or the rear. Then 9Xmedia design engineers integrate the panels to be as close as possible.

Because the panel displays are not projected, the closest we can get the image is to have the physical edge of the LCD panel touch the adjacent one. LCD panels have non active pixels on the edge of the panel so that when our engineers configure the panels, we still have an area where there are no active pixels. This is the separation you see on the 9Xmedia displays.

9) Will all software be able to operate over the three screens?

Nearly every application will be able to take full advantage of the additional real estate. Exceptions include a number of game applications that have been hard coded to run at specific sizes and resolutions. We have received a number of inquiries and are discussing this issue with a number of game providers.Another notable exception is Microsoft's PowerPoint. Although you can have multiple windows up during the preparation for a slide show, when you tell PowerPoint to run the slide show, it plays the slide show on a single output channel in a single screen aspect ratio.To run slide type presentations over the entire screen, we recommend the use of software like MacroMedia Director where you can set the output format specifically.

10) Can I watch a DVD movie or video on the entire display?

Each panel of 9Xmedia's desktop displays can take a video signal from a DVD or VCR player. But, DVD movies would not spread across all three panels. For full wide video or DVD presentations, it can be run from three synchronized DVD players or from a multi-channel video server and specially formatted media would have to be created in order to "fill" the display. This will be ideal for entertainment, museum and point of purchase applications but is not practical for the standard user.

11) What is the maximum resolution of a 9Xmedia x18 series product

A iX x18 series product has a native resolution of 3072x768 resolution (triple XGA).

12) Do I have to run each panel at the maximum resolution?

The PV230 DSK can operate at a resolution from 1024x768 to 640x480.

13) Do I have to operate each panel at the same resolution?

No. For example, if you have your desktop computer on the left and center screens and have switched the right screen to display a Unix workstation or a laptop, the screens might be at different resolutions. Another example is when you switch one of the screens to a video input.You may choose to run each output of a multi-channel system at a different resolution.

14) What is the maximum refresh rate?

It is recommended to run the display between 60-80 Hz for most resolutions.

15) Does it come with the drivers to drive it?

The 9Xmedia X18 product line is "plug and play" compatible. The only drivers required will be for the graphic cards to configure the multi channel output of the cards for the display. If the source is a standard single channel source there are no drivers required.

16) Do LCD screens produce true accurate colors?

The 9Xmedia X18 series is capable of displaying 262,000 colors and each display is color matched at the factory. 9Xmedia recommends it for almost all applications such as: simulation, design work, CAD, desktop publishing, 3D work and off-line video editing etc..., but is not recommend for final color correction of art or video work.

17) Do LCD screens produce true black?

LCD technology can not produce a true black. The panel, even though it appears black, will still be illuminated or "glowing" in a completely dark environment. This is inherent in all LCD panels.

What is the angle oft he screens on the 9Xmedia x18 series

Panels are set at 25 degrees This angle was determined by establishing the average distance users are positioned fromt he center screen. At 25 degrees, the average user will be positioned at the same angle and same distance from the two side screens as they are from the center screen

18) What are some of the uses of Multiple monitors?

Here are some of the possibilities:

Desktop Publishing/Editing: If you're editing word processing document frequently or combining two documents into one, you can utilize the second monitor as a place to keep the original(s) in view, so you can access them quickly.

Internet/Email: user can keep his/her e-mail program open on your second monitor so that his/her can see it at all times.

Research: If you're researching from the web or any other resource, move the research items or the launch pages to the second monitor for continuous reference.

Data Analysis: If the user performing a "what-if" analysis with a spreadsheet, place a copy of the original on the second monitor so that you can see the changes easily.

System monitoring: If you need to monitor your computer or network, keep the monitoring tools on the second display for easy access as you work.

Illustration/Photo Editing: In illustration or photo editing software, keep your illustration/photo on the main screen and the controls and tools on the extra screen.

CAD, CAID, CAM, CAE, 3D Modeling/Graphics: If your job requires working with graphic in fine details, expand it across the two monitors to avoid scrolling and resizing.

This is just some of the uses for multiple monitors, however the possibilities are endless.
Yes they are.

19) How many screen can I run on one computer?

With Windows 98, you can connect up to 9 displays.

With Windows NT, you can connect up to 20 displays to one system

With Windows 2000, you can connect up to 10 displays to one system.

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